Dear Customer

You can submit your complaints and claims to our office at the following address: 35 Nalbandyan St., Apt. 6, Yerevan, Armenia or email to aniv@aniv.am.
Please contact Anna Arzumanyan for questions related to your complaints and claims on +374 (10) 54 05 95.

You can go through the details in the documents presented below:

Explanatory Summary of Dispute Resolution

Complaint/Claim Form

Examination of Complaints/Claims

Furthermore, please be informed that you can protect your rights both in court and through the Financial System Mediator.

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